Terms of Service

Last updated: August 2026

1. Acceptance of Terms

By accessing or using SaleTrakk (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and SaleTrakk, a business based in California (“we”, “us”, or “our”).

2. Description of Service

SaleTrakk is a commission tracking application for individual sales professionals. It lets you record deals and their commission terms, log the payments you receive against them, track income and expenses, and see reports on what you have earned and what you are still owed. SaleTrakk is operated from California, United States.

SaleTrakk is a record-keeping tool. It does not calculate, guarantee, or enforce what any employer, contractor or client owes you, and it is not a substitute for your own commission agreement, your pay stubs, or professional accounting, tax or legal advice.

3. Account Registration

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your password
• You must be at least 18 years old to use the Service
• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorized use of your account at support@saletrakk.com
• You may not share your account credentials with others

4. Subscription and Billing

• Free trial: 30 days from the day you create your account. No credit card is required to start, and we will not charge you when the trial ends.
• Subscription: $9.99 per month for full access to every feature, with no limit on the number of deals, clients or payments you record.
• Automatic renewal: a subscription renews itself every month, and your card is charged $9.99 on each renewal, until you cancel it. There is no minimum term.
• Cancelling: you can cancel at any time from Settings → Billing inside the app, which opens our payment provider's secure billing page. You do not need to contact us and we will not ask you to.
• Cancellation takes effect at the end of the billing period you have already paid for — you keep full access until that date.
• No refunds are provided for partial billing periods.
• If a payment fails: our payment provider will retry your card automatically over roughly two weeks. You keep using SaleTrakk during that time and we will tell you in the app and by email. If every retry fails, the subscription is cancelled and access ends — your data is kept, as described in section 7.
• We reserve the right to change pricing with 30 days' advance notice to existing subscribers.

5. When Your Trial or Subscription Ends

When your free trial runs out, or a subscription ends because you cancelled it or a payment could not be collected, you will no longer be able to open the app until you subscribe.

Your data is not deleted when this happens. Everything you entered stays on your account and is there again the moment you subscribe. We do not delete a former subscriber's data as a matter of routine. Your data is removed only when you delete your account yourself, or if we terminate the account under section 11.

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any applicable law
• Share your account credentials or allow others to access your account
• Scrape, crawl, or use automated tools to extract data from the Service
• Attempt to reverse-engineer, decompile, or access the Service's source code without authorization
• Upload malicious code, viruses, or any content intended to harm the Service or its users
• Interfere with or disrupt the integrity or performance of the Service
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

7. Your Data and Data Ownership

You own your data. Every deal, payment, client, expense and commission record you enter into SaleTrakk remains your property. We do not claim ownership of any data you submit.

• You may export your data at any time from Settings → Data, as CSV files covering your deals, payments, expenses, income, tasks and settings
• You grant us a limited license to store and process your data solely to provide the Service
• We will not use your business data for any purpose other than operating the Service
• Deleting your account is immediate and permanent. When you delete your account from Settings, your data is erased and any active subscription is cancelled at the same time. This cannot be undone and we cannot recover it for you afterwards.

We do not currently offer restorable backups. The export described above is the only way to keep your own copy, and we recommend downloading it periodically. We are not able to restore data you deleted yourself.

How we collect, store and share information is described in our Privacy Policy.

8. AI Features

SaleTrakk includes an in-app help assistant powered by a third-party AI provider. When you send it a message, the text of that message is transmitted to that provider so it can generate a reply. The provider is named in our Privacy Policy.

• AI answers can be wrong. They are generated automatically, are not reviewed by a person before you see them, and must not be relied on as accounting, tax, legal or financial advice.
• Do not enter anything into the assistant that you would not want sent to an outside service
• Nothing the assistant says changes these Terms, your commission agreement with anyone else, or what you are actually owed

9. Intellectual Property

The SaleTrakk application, including its design, code, branding, and all content created by us, is owned by SaleTrakk and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our proprietary content without express written permission.

10. Service Availability

We aim to keep SaleTrakk available at all times, but we do not guarantee uninterrupted access and we do not offer a service level agreement. We may perform maintenance, and we will give reasonable notice when we can. We are not liable for downtime or data loss resulting from causes outside our reasonable control, including third-party infrastructure failures.

11. Termination

• By you: you may cancel your subscription at any time and keep access through the end of the period you have paid for. You may also delete your account outright, which erases your data immediately as described in section 7.
• By us: we may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if required by law. Except where the law or an ongoing fraud investigation prevents it, we will email you first and give you a reasonable opportunity to export your data.
• Upon termination by us, your right to use the Service ceases immediately and we may delete your data after that notice period.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be error-free, uninterrupted, or free of viruses or other harmful components.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SaleTrakk SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of data or business records
• Missed commissions or lost income
• Business interruption or losses
• Any damages arising from your reliance on the Service, or on any AI-generated answer within it, for financial decisions

Our total aggregate liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless SaleTrakk, its owner, employees, and agents from any claims, damages, or expenses (including reasonable attorney's fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in California, and you consent to personal jurisdiction in those courts.

16. Changes to These Terms

We may update these Terms from time to time. When we make a material change we will update the date at the top of this page and email the address on your account before the change takes effect. Your continued use of the Service after that constitutes your acceptance of the updated Terms.

17. Contact Us

If you have questions about these Terms, please contact us:

SaleTrakk
California, United States
Email: support@saletrakk.com

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